Shipping Information

We offer FREE shipping on all orders with Australia Post.

Please allow up to 1-2 business days for your order to be processed.

Once it has been processed the shipping times vary within Australia from 3-7 business days.

Please note that any delays attributable to courier services are beyond our control.

 
During the holiday season, please allow up to 7 extra business days for dispatch, shipping and transit times. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time and wish all of our customers safe and happy holidays. If you have any questions regarding your order, please email us at hello@effihome.com.au

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

Once the product has been shipped from our warehouse, the customer is responsible for any late or missing shipment. The customer will need to contact Australia Post if the shipment has passed the estimated shipping date.